I cleaned a room today.
Sure, it might not sound strange as I AM in the housekeeping department. However, when you have room attendants who are faster at it, it is more productive to have them clean the rooms, and just stick with what I know, no?
When it comes to human relationships or people management, how is it measured when there are no feedback forms or anything said? Tonight, I feel like I saw some results.
Approximately 1.5 years in the housekeeping dept., my building up of relationships, gaining respect, disciplining, training, etc.... It is on days like these where efforts are paid off.
Not only I put in extra effort to get things done, but everyone, as a team, did a little extra to make it happen tonight. It was done well, and still, all had smiles on their faces at the end of the day. No other satisfaction is greater (in my role as a supervisor) than when your staff are willing to do more, just for you.
My team tonight was great! Thanks!